Privacy Policy of My Favorite Tale
I. General Provisions
Your privacy is very important to us, especially regarding the personal information of children. We understand the sensitivity of handling children's data and are dedicated to protecting it. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our Site or purchase our personalized books.
Controller of Personal Data
My Favorite Tale LLC
Email: Privacy@myfavoritetale.com
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II. Information We Collect and Purpose of Collection
Personal Information
We collect personal information that you voluntarily provide to us when you:
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Visit the Site: We collect information about your device, browsing actions, and patterns.
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Create an Account: Name, email address, and password.
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Purchase Products: Name, billing and shipping addresses, email address, phone number, payment information, and order details.
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Customize Books: Child's name and photos, which are used exclusively to personalize the book purchased by the parent or guardian.
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Subscribe to Newsletters: Email address and preferences.
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Participate in Surveys or Contests: Contact information and any other information you choose to provide.
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Contact Customer Service: Name, contact information, and the content of your communication.
Non-Personal Information
We automatically collect certain non-personal information:
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Technical Information: IP address, browser type, operating system, and device identifiers.
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Usage Information: Pages viewed, links clicked, and time spent on the Site.
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Referral Information: How you arrived at our Site (e.g., from a third-party site, advertisement, or social media).
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content.
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III. How We Use Your Information
We use your information for the following purposes:
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Order Processing: To process and fulfill your orders, including payment processing and delivering products.
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Personalization: To create customized books using your child's name and photos.
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Customer Service: To respond to your inquiries, provide support, and improve our services.
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Marketing Communications: To send you newsletters, promotions, and updates if you have opted in.
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Site Improvement: To analyze usage and improve our Site and services.
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Legal Compliance: To comply with legal obligations and protect our rights.
Note: We will not sell or disclose your child's photos or personal information to third parties except as described in this policy.
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IV. Children's Privacy
Protecting children's privacy is paramount. In compliance with the Children's Online Privacy Protection Act (COPPA):
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Parental Consent: We collect personal information about children only from parents or legal guardians.
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Use of Information: The child's name and photos are used solely to create and deliver the personalized book purchased by the parent or guardian.
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Data Security: Children's information is stored securely and is accessible only to authorized personnel involved in creating your personalized book.
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No Third-Party Sharing: We do not share, sell, or disclose children's personal information to third parties for marketing or any other purposes.
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Parental Rights: Parents have the right to review, delete, or refuse further collection of their child's personal information. To exercise these rights, please contact us at Privacy@myfavoritetale.com.
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V. How We Protect Your Information
We implement various security measures to ensure the safety of your personal information:
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Encryption: We use both 128-bit and 256-bit AES encryption keys to protect your data during transmission and storage. This means that even in the unlikely event of a security breach, third parties cannot access the contents of your files.
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Secure Storage: Information is stored on secure servers with restricted access.
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Access Controls: Only authorized personnel have access to personal information necessary for specific tasks.
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Regular Audits: We regularly review our data collection and storage practices to prevent unauthorized access.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.
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VI. Cookies and Online Tracking
We use cookies and similar technologies to:
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Enhance User Experience: Remember your preferences and personalize content.
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Analyze Usage: Monitor Site performance and visitor interactions.
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Marketing Purposes: Provide targeted advertisements and measure the effectiveness of our marketing campaigns.
Third-Party Tracking Tools
We utilize third-party services such as Google Analytics and Facebook Pixel to collect and analyze non-personal information.
Managing Cookies
You can control the use of cookies at the individual browser level. If you choose to disable cookies, it may affect your ability to use certain features of our Site.
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VII. Disclosure of Your Information
We may share your personal information with:
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Service Providers: Third-party vendors that assist with payment processing, order fulfillment, printing, and shipping. Our primary service providers include:
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Payment Processing: Stripe
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VIII. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
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Order Information: Retained to facilitate reordering of products. Photos and personalization data are kept unless you opt out. We reserve the right to delete photos after 90 days but are not required to do so.
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Child's Personalization Data: Stored securely and can be deleted upon your request.
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Marketing Communications: Retained until you opt out or withdraw consent.
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IX. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of your personal information, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications at any time.
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Restriction: Request to restrict processing of your personal information under certain circumstances.
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Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at Privacy@myfavoritetale.com.
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X. International Users
Our Site is operated in the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our Site, you consent to this transfer.
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XI. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Significant changes may be communicated to you via email or a notice on our Site.
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XII. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
My Favorite Tale LLC
Email: Privacy@myfavoritetale.com